Shipping Policy

This Shipping Policy governs the shipment of products offered on https://zunfitcw.com/, managed by Zunfit, located at Kaya J. Richard Beajon 11 - Blue Mall Santa Rosa, Curaçao, with contact details Zunfitcw1@gmail.com and +599 9 687 7886. By placing an order through our store, you agree to the terms detailed below.

1. Order Processing

Orders in Curaçao for pickup are prepared within approximately 2 hours after order confirmation.

For local delivery in Curaçao, the estimated delivery time is 1 day.

Orders placed on weekends or holidays will be processed starting on the next business day.

In the event of insufficient stock or any issue during order preparation, the customer will be notified via the email address provided.

2. Shipping Methods, Areas and Delivery Times

We currently ship to Curaçao, Aruba, Bonaire, and Colombia.

Available shipping methods:

Curaçao – Pickup: Orders are available for pickup approximately 2 hours after order confirmation.

Curaçao – Local Delivery: Estimated delivery time is 1 day.

Aruba and Bonaire: Estimated delivery time is 1–2 days. Shipments are made via Divi Divi Air and are delivered only to the airport.

Colombia: Estimated delivery time is 2–3 business days.

The indicated delivery times are estimates and may vary due to external circumstances, including logistics operations, customs procedures, weather conditions, or other circumstances beyond Zunfit's control.

3. Shipping Costs

Shipping costs are displayed and calculated at checkout before completing the purchase, depending on the destination, weight/volume, and selected shipping method.

For Curaçao, local delivery costs $6 within approximately 5 km.

For Aruba and Bonaire, transportation via Divi Divi Air costs approximately USD $10.

For international shipments, free shipping is available on purchases over $250.

4. Order Tracking

Once your order has been dispatched, you will receive shipping information to monitor your shipment.

If you have not received information about your shipment within 3 days, please contact us at Zunfitcw1@gmail.com.

5. Deliveries and Addresses

It is the customer's responsibility to provide a complete and correct delivery address.

If an order is returned due to an incorrect/incomplete address or inability to complete the delivery, reshipment will be subject to payment of the new shipping costs.

Once the order is in transit, the delivery address cannot be modified.

Address changes are permitted up to 1 day before the order is shipped. To request a change, contact Zunfitcw1@gmail.com as soon as possible.

6. International Shipping and Customs

Zunfit currently offers international shipping to Aruba, Bonaire, and Colombia.

International orders may be subject to customs duties, taxes, or import fees determined by the customs authorities of the destination country.

These charges, if applicable, are the responsibility of the customer and are not under Zunfit's control.

Customs procedures may add additional time to the estimated delivery period.

7. Delayed, Lost, or Shipping-Related Issues

If you notice an unusual delay or experience an issue with the transportation of your order, please contact us at Zunfitcw1@gmail.com.

For shipping-related incidents, the customer must provide photographic evidence and the customer information provided when placing the order.

In the event that a shipment is confirmed as lost by the logistics operator, we will manage the incident with the carrier and inform you of the next steps.

8. Receipt and Inspection

We recommend inspecting the exterior of the package at the time of delivery.

If you notice visible damage to the packaging or signs of mishandling, document the incident with photographs of the package and shipping label.

For damaged or defective items after delivery, please refer to our Returns and Refund Policy available at:

https://zunfitcw.com/policies/refund-policy

9. Cancellation Before Shipping

Orders cannot be canceled before shipment.

For information regarding returns after receiving an order, please refer to our Returns and Refund Policy:

https://zunfitcw.com/policies/refund-policy

10. Changes to This Policy

Zunfit may modify this Shipping Policy at any time. Updates will become effective upon publication at https://zunfitcw.com/.

11. Contact

For any questions related to shipping:

Email: Zunfitcw1@gmail.com
Phone: +599 9 687 7886

Effective Date: August 20, 2026